Privacy Policy

Last updated:

1. Introduction

Boxit Logistics and Storage ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our removals and logistics services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (phone number, email address)
  • Address information (pickup and delivery locations)
  • Details about items to be moved
  • Payment information (processed securely through third-party providers)
  • Communication preferences

2.2 Technical Information

We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide removals and logistics services
  • To process bookings and manage your account
  • To communicate with you about your services
  • To send you important updates and notifications
  • To improve our services and website
  • To comply with legal obligations
  • To prevent fraud and ensure security

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Boxit Logistics and Storage

Phone: 01922 123 456

Email: hello@boxitlogistics.co.uk

Address: Walsall Wood, England